Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard delivery typically takes 5-10 business days for smaller items and 2-3 weeks for oversized furniture.
Do you offer international shipping?
Currently, we ship to all 50 states within the US and offer limited shipping to Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.
Are your products sustainably sourced?
Yes, sustainability is at our core. We partner with artisans and manufacturers who prioritize ethical labor practices and use eco-friendly materials like reclaimed wood and organic textiles.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through services like Affirm and Klarna.