Returns & Exchanges

At The Dirt Company, we want you to be completely satisfied with your home and garden essentials. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unused items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or ship your replacement item within 5-7 business days.